Frequently Asked Questions
Your guide to premium electronics and hardware support.
What is the typical shipping timeframe for orders?
Most orders are processed within 1-2 business days. Domestic shipping within the USA typically takes 3-5 business days depending on your selected carrier and location.
Do you offer international shipping?
Yes, Miner Man USA ships worldwide. Please note that international customers are responsible for any customs duties, taxes, or import fees required by their local government.
What is your return policy for electronics?
We offer a 30-day return policy for most unopened electronics. Due to the nature of high-performance hardware, items that have been opened or used may be subject to a restocking fee.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select cryptocurrencies via our secure checkout gateway.
Are your products covered by a warranty?
All new products come with a standard 1-year manufacturer warranty. Miner Man USA also provides a 90-day limited guarantee on certified refurbished components.
How can I track my order status?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery in real-time.